StarProperty Readers' Choice Award
Voted by readers β recognition that came from the public rather than a panel.
The Story
From the Ground Up
01 Learning the ground
Zax entered the Malaysian property industry ten years ago as a consultant β the part of the business with no title attached to it. Viewings on weekends. Loan questions at midnight. Buyers who had saved for years and needed someone to tell them the truth about what they could actually afford.
That grounding shaped everything after it. He learned the market the way it is actually experienced: not as inventory, but as the single largest decision most families will ever make.
02 The first-timers
Over the decade he has guided more than 300 first-time homebuyers into a property that fits them β their budget, their commitments, their plans. First-time buyers are the hardest clients to serve well. They ask the most questions, carry the most anxiety, and have the least room for a mistake.
They are also the ones who remember who told them the truth.
03 Nexsgen, 2019
Joining Nexsgen Realty in 2019 widened the work from personal sales to something larger: team development, leadership and mentoring. The question stopped being how many units can I close and became how many people can I make good at this.
04 Building the next ones
More than 100 property consultants have been trained and mentored under him β people learning to read a title, structure a loan conversation, and sit across from a nervous buyer without overselling.
The progression from consultant to Project Director was not a change of career. It was the same work, at a wider scale.
Build your knowledge, stay consistent, and never stop improving.
Zax Phooi
